Month: February 2014
Prior Client Referral Machine
Turn Your Prior Clients Into a Referral Machine! Think about this… You have already started the know me, like me, trust me relationship building process with your prior clients. So after the inspection, you'll want to continue that building process, right? You want to make your prior clients "raving fans" of you and your firm, so that they will not only use you again but refer you to others as well! Saying "Thank You" and building on your existing relationship with your prior clients is essential to getting to getting and keeping your schedule full all year long! However, most home inspectors will send an email Thank You Note but they never continue to build on their relationship with that client because they don't know what else to do. And this lack of knowle...Read More
Prelisting Inspection Mastery
When You Discover The Secrets Of How To Make This Happen, Your Home Inspection Sales Will Explode… Pre-Listing Inspections Are Somewhat Hard To Secure, Until You Get Real Estate Agents And Home Sellers Educated About The Process! But Once The Agents And Home Sellers Understand "What's In It For Them" By Getting A Pre-Listing Inspection… They Turn Into "Found Money" For Home Inspectors! Lots of real estate agents have been resistant to the idea of getting their listings inspected before the property went on the market. Real estate agents didn't want to bring this topic up with home sellers because they felt like it would be one more impediment to getting the listing. But over the last couple of years, the market has gotten hyper competitive because of the...Read More
What Are Your Home Inspection Clients Saying About You Online?
You need you manage your online reputation! Think online reputation management is only for the big dogs? You better think again! According to eMarketer 83% of consumers declare that online reviews influence their opinions about a particular company, and 8 of 10 of these people added that a unfavorable entry on the internet has caused them to change their opinion. One negative review, whether true or untrue, can thwart all of your best efforts if you don't have an online reputation strategy prepared. With that in mind, we would like to offer five strategies your home inspection business can use to monitor and improve your online reputation management. Monitoring your brand names – Listening what's being said about you and your company is critical. There are lots of fantastic f...Read More
Client Call Backs… Are You Ready?
Let's face it, nobody likes callbacks. But here's the thing, don't take it personally. Consumers that call are almost never correct when they say you missed something but that doesn't matter